Illustrative contractor reviewing an estimate beside a pickup truck at a home renovation
Built for contractors & tradespeople

Your leads
and estimates.
Our
follow-through.

Estimates sitting unanswered? Inquiries or leads gone cold? We call the customers who already asked for your help—and get you a clear next step.

Real people. Decades of sales experience.

Personal follow-up from our live sales team (not AI), bringing 20 years of sales closing experience to your leads and outstanding estimates.

Get back to the work.Give your open estimates some attention.
Built for businesses that work with their hands.PaintingLandscapingRemodelingHVACElectricalConcreteRoofingHome services
A simple handoff

From open estimate
to clear next step.

When you’re on a job, following up can slip down the list. We handle the conversation and keep you informed.

1

You share the open opportunities.

We review your eligible inquiries and outstanding estimates, agree on the message, and identify the next steps you can offer.

2

We make the follow-up calls.

We ask whether the customer is still interested, learn what’s holding them up, and arrange your approved callback or appointment.

3

You get a clear record.

See who we reached, what they said, and what happens next. You handle pricing, technical advice, and the final decision.

Illustrative painter applying a fresh coat to a residential interior wall
ON THE JOB, EVERY MINUTE COUNTS.The next estimate deserves
the same attention.
Is this a fit?

You’ve already earned the inquiry. Let’s follow through.

Sometimes they need someone to pick up the phone.

Follow-Through is designed for service businesses with open estimates, room for more work, and too little time for consistent follow-up.

  • Customers have already reached out.You have existing inquiries or estimates to revisit.
  • There’s room on your calendar.You can take an appointment or discuss another job.
  • Each project has meaningful value.Personal follow-up makes sense for your job size and margins.
  • You want to stay in control.You approve the message, pricing, and appointment availability.
Start small. See the value.

One straightforward
monthly plan.

A manageable starting point for a small business with a backlog of customer inquiries.

We agree on the scope before calling and review the outcomes together. Additional leads or estimates require your approval.

What would an extra job mean every month…
every week?
Monthly follow-up
$300 / month

One flat monthly rate. No lengthy commitments.

Follow-up for up to 100 leads or estimates.

  • Up to 100 leads or estimates per month, with calling, tracking, and reporting
  • Personal calls to agreed eligible inquiries
  • Approved appointment or callback coordination
  • A clear record of conversations and next steps
It starts here

Proposed launch package. Final scope by agreement.
Weekday daytime service. No guaranteed sales.

Tom Cianci, founder of Follow-Through, wearing a blue blazer and white shirtTom Cianci
Founder · Follow-Through Client Services
A person behind the follow-up

A real person.
A straight conversation.

With 20 years of sales closing experience and experience running his own businesses, Tom understands the value of a timely conversation. Follow-Through brings that personal attention to the inquiries you’ve already earned.

The approach is simple: understand the customer’s needs, arrange the right next step, and give you a clear view of the outcome.

A few good questions

Before we
pick up the phone.

Do you find new leads for me?

The service focuses on eligible customers who have already contacted your business and estimates you have already sent. We review your existing opportunities together before starting.

What if a customer has a technical question?

We record the question and arrange a callback with you. You stay in charge of technical advice, quotes, discounts, and service commitments.

How many leads or estimates are included?

The starting plan includes follow-up for up to 100 leads or estimates per month, with preparation, calls, tracking, and reporting. We agree on priorities before starting.

Can you guarantee more sales?

No. We commit to the agreed follow-up work and reporting. Customer decisions and accepted jobs are tracked so you can assess the value.

How do you choose which customers to contact?

We agree on eligible inquiries and your approved message before calling. Contact preferences and opt-outs are respected, and urgent service requests go back to your business.

What’s sitting in your estimate list?

Start getting more jobs you can select from this week. Answer three questions below to see how we can help.

Your first conversation

Start the conversation.

Thank You !

A member of our client retention team will contact you shortly!